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User Guide of AnyTrans

View the most comprehensive guides to transfer and manage Music, Photos, Messages, WhatsApp or other data, safely back up any iOS device data, manage iTunes & iCloud data and backups, move data to new iPhone, arrange home screen, customize ringtones, search & download apps for iOS device and mirror iPhone screen to computer. Download and try it now.

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Transfer Social Messages

Whether you encounter the similar situations below?

“I have bought a new iPhone, but I want to transfer WhatsApp from my old Android/iPhone to my new iPhone. How can I do it?”

“Can I transfer my social messages to my new iOS device? Any suggestions?”

If you encounter the similar situations above, don’t worry. “Transfer Social Messages” function will help you to transfer social messagesin an easy way. The following instructions will help you do it.

Compatibility of Computer System

Windows	Windows 11, 10, 8, 7, Vista (both 32bit and 64bit)
Mac	macOS Sonoma, macOS Ventura, macOS Monterey, macOS Big Sur, macOS Catalina, macOS Mojave, macOS High Sierra, macOS Sierra, OS X 10.11

Supported Device Models

iOS	All iOS Devices with iOS Version 5 and above

1. When using the Windows version of AnyTrans, you're supposed to download the iTunes on your computer to help detect iPhone/iPad/iPod touch. (iTunes 9.0 or above, including the latest iTunes.)

2. If you want to get more info about the tech specs, please refer to this page.

Supported File Types

WhatsApp, Line, Viber

Differences between Trial Version & Activated Version

Benefits	Trial Version	Activated Version
Transfer Social Messages

Step 1. Download AnyTrans on Your Computer.

Before you transfer social messages, please downloaded AnyTrans on your computer. Please make sure the network is stable while downloading and installing AnyTrans on your computer.

Step 2. Choose Function and Connect your Devices

Open AnyTrans on your computer, and you will see AnyTrans launch screen.

AnyTrans Launch Screen

Please choose Social Message Manager option, the screen below will appear. AnyTrans supports to transfer WhatsApp messages from Android/iOS device to new iOS device. Just take transferring WhatsApp from Android device to iPhone for an example.

Choose Social Messages Manager

Please select WhatsApp function and click Transfer Now option to transfer WhatsApp messages from Android device to iPhone.

Select WhatsApp to Device Function

Select your Android to be the source phone and your new iPhone to be the target phone. If you don’t connect your iOS & Android device to computer or your device is not recognized, you will see the interface as below.

Devices not Connected Screen

Once both phones are recognized, the interface below will display. Click the Next button to transfer your WhatsApp chats.

Connect Devices to Computer

1. If AnyTrans is unable to recognize your iOS device, you can try to fix this issue by following troubleshooting steps:

① Please download the latest version of AnyTrans.

② Check whether your USB cable is loose. If it is, please reconnect it. If USB cable is broken, please give new one a try.

③ Reinstall iTunes.

④ Please log in your computer as Administrator account (For Windows Computer Only).

⑤ Please close anti virus software temporally.

⑥ If problem persists, please contact our Support Team for further help.

2. If AnyTrans is unable to recognize your Android device, you can try to fix this issue by following troubleshooting steps:

① Please download the latest version of AnyTrans.

② Check if you have enabled USB debugging option in Settings.

③ Reconnect the Android device or give another USB cable a try.

④ Please make sure your Android device can be detected by the computer.

⑤ Check whether you have the latest version of USB Driver and ADB Driver on your computer and device. If not, download and update from your Android device official website.

⑥ If problem persists, please contact our Support Team for further help.

Step 3. Configure Settings to Back up Data for Android Device.

Open WhatsApp on your Android device – tap 3 dots menu icon– Settings – Chats – Chat backup to back up WhatsApp messages on your Android device. Please also select Never for Back up to Google Drive. After configure the settings, please click Next.

Settings on Android Phone

Then the screen below will appear for backing up WhatsApp on Android phone.

Back up Android WhatsApp Chats

A pop-up window will show on app screen, please follow the instructions to give access permission. Click Continue on Android phone, and hit OK button on AnyTrans app.

Give Access Permission

Click ok on Android phone and hit Continue on AnyTrans app screen.

Click Ok on Android Phone

Please enter password 1234 to back up chats to the computer.

Back up Chats to Computer

Please ensure the backup password entered is correct, or it will fail to back up.

Step 4. Transfer WhatsApp Chats to iPhone.

Once the backup has been created, you will see the app screen below. Please sign in WhatsApp account on your target iPhone, and enter chats interface. Then click Continue on app screen.

Please ensure that there is at least one chat available on the Chats interface before the next transfer step. If there is no chat, please create a new one at first.

AnyTrans will start to transfer WhatsApp data to your iPhone.

Restore WhatsApp Chats

Please ensure the iPhone is unlocked during the transfer process.

Step 5. Succeed to Transfer WhatsApp Chats.

Once the transferring process completes, you will see Restore Completed interface. To go back to the home interface, please click ok button.

Transfer Completed